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	<title>Comments on: Not Your Ordinary Salesman: Zappos Tony Hsieh</title>
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	<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/</link>
	<description>Developing young entrepreneurs by providing advice and resources along with highlighting successful entrepreneurs.</description>
	<lastBuildDate>Thu, 09 Sep 2010 06:07:00 +0000</lastBuildDate>
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		<title>By: mattwrench</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-2351</link>
		<dc:creator>mattwrench</dc:creator>
		<pubDate>Mon, 02 Nov 2009 04:23:37 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-2351</guid>
		<description>I do think your advice is relevant during early days, but at day 0, when you start your company, I believe that you need to begin with a game-changing vision.</description>
		<content:encoded><![CDATA[<p>I do think your advice is relevant during early days, but at day 0, when you start your company, I believe that you need to begin with a game-changing vision.</p>
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		<title>By: mattwrench</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-1163</link>
		<dc:creator>mattwrench</dc:creator>
		<pubDate>Sun, 01 Nov 2009 23:23:37 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-1163</guid>
		<description>I do think your advice is relevant during early days, but at day 0, when you start your company, I believe that you need to begin with a game-changing vision.</description>
		<content:encoded><![CDATA[<p>I do think your advice is relevant during early days, but at day 0, when you start your company, I believe that you need to begin with a game-changing vision.</p>
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		<title>By: Andrew  Hill</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-1075</link>
		<dc:creator>Andrew  Hill</dc:creator>
		<pubDate>Sat, 24 Oct 2009 21:25:00 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-1075</guid>
		<description>I received a copy of the book and read as much as possible on my flight from T F Green to Lugardia. Very interesting Cult(ure) you&#039;ve created. In a great way of course. It was a wealth of inspiration for my future pursuits.&lt;br&gt;&lt;br&gt;Thanks,&lt;br&gt;-Andrew Hill</description>
		<content:encoded><![CDATA[<p>I received a copy of the book and read as much as possible on my flight from T F Green to Lugardia. Very interesting Cult(ure) you&#39;ve created. In a great way of course. It was a wealth of inspiration for my future pursuits.</p>
<p>Thanks,<br />-Andrew Hill</p>
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		<title>By: muzimohale</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-1009</link>
		<dc:creator>muzimohale</dc:creator>
		<pubDate>Sat, 10 Oct 2009 08:13:42 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-1009</guid>
		<description>Wow, would also love to get the culture book:&lt;br&gt;Muzi Mohale&lt;br&gt;107 Proot Street&lt;br&gt;Witpoortjie Ext.7&lt;br&gt;Roodepoort&lt;br&gt;1724 &lt;br&gt;South Africa</description>
		<content:encoded><![CDATA[<p>Wow, would also love to get the culture book:<br />Muzi Mohale<br />107 Proot Street<br />Witpoortjie Ext.7<br />Roodepoort<br />1724 <br />South Africa</p>
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		<title>By: Jared O&#39;Toole</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-1002</link>
		<dc:creator>Jared O&#39;Toole</dc:creator>
		<pubDate>Fri, 09 Oct 2009 01:20:28 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-1002</guid>
		<description>Its true that the little things are what matter most in the early days. But I think that big vision is very important. &lt;br&gt;&lt;br&gt;It also depends on your goals though. Not everyone wants to dominate something like &quot;transportation&quot; they rather stay in their little niche. But I know even with under30ceo we continue to narrow our niche down and focus on the little things but the larger vision of entrepreneurship as a whole is always there and we make sure our smaller moves are in line with that big goal. &lt;br&gt;&lt;br&gt;But I do agree that focus and the little things like cash for food tomorrow are much greater concerns as a start-up rather then the global domination view.</description>
		<content:encoded><![CDATA[<p>Its true that the little things are what matter most in the early days. But I think that big vision is very important. </p>
<p>It also depends on your goals though. Not everyone wants to dominate something like &#8220;transportation&#8221; they rather stay in their little niche. But I know even with under30ceo we continue to narrow our niche down and focus on the little things but the larger vision of entrepreneurship as a whole is always there and we make sure our smaller moves are in line with that big goal. </p>
<p>But I do agree that focus and the little things like cash for food tomorrow are much greater concerns as a start-up rather then the global domination view.</p>
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		<title>By: mattackerson</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-999</link>
		<dc:creator>mattackerson</dc:creator>
		<pubDate>Thu, 08 Oct 2009 21:56:41 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-999</guid>
		<description>Tony&#039;s advice is great in theory, but does it apply to start-ups? A big point in this interview is that Zappos is doing $1 Billion in sales a year. Zappos is not a start-up but once was. Tony has the room to talk about all of these great, positive ideas, but I don&#039;t believe entrepreneurs should necessarily take his advice to heart.&lt;br&gt;&lt;br&gt;Try to think about it in these terms: Zappos - $1 Billion in sales ... Start-up founded by college-age entrepreneur - $0. Now if you&#039;re making $0, what&#039;s more important, getting cashflow or &quot;thinking bigger&quot; like in his railroad / transportation example? Having a long-term vision and outlook is great but in the short-term when you&#039;re &quot;gasping&quot; for revenue, it&#039;s better to focus on the basics: who are my customers, what do my customers want, how can I make something they want and will find valuable? I know from personal experience that it is far easy to get bogged down this sort of &quot;high minded&quot; thinking, and overlook the essentials like, what is our first product or service going to be, how do we make money, and grow the company? &lt;br&gt;&lt;br&gt;My advice is to be careful with taking Tony&#039;s advice too much to heart. Idealism and positive thinking is great (and something I love to embrace) but savvy entrepreneurs also need to be realists.&lt;br&gt;&lt;br&gt;Do you have a different take?...</description>
		<content:encoded><![CDATA[<p>Tony&#39;s advice is great in theory, but does it apply to start-ups? A big point in this interview is that Zappos is doing $1 Billion in sales a year. Zappos is not a start-up but once was. Tony has the room to talk about all of these great, positive ideas, but I don&#39;t believe entrepreneurs should necessarily take his advice to heart.</p>
<p>Try to think about it in these terms: Zappos &#8211; $1 Billion in sales &#8230; Start-up founded by college-age entrepreneur &#8211; $0. Now if you&#39;re making $0, what&#39;s more important, getting cashflow or &#8220;thinking bigger&#8221; like in his railroad / transportation example? Having a long-term vision and outlook is great but in the short-term when you&#39;re &#8220;gasping&#8221; for revenue, it&#39;s better to focus on the basics: who are my customers, what do my customers want, how can I make something they want and will find valuable? I know from personal experience that it is far easy to get bogged down this sort of &#8220;high minded&#8221; thinking, and overlook the essentials like, what is our first product or service going to be, how do we make money, and grow the company? </p>
<p>My advice is to be careful with taking Tony&#39;s advice too much to heart. Idealism and positive thinking is great (and something I love to embrace) but savvy entrepreneurs also need to be realists.</p>
<p>Do you have a different take?&#8230;</p>
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		<title>By: Jared O&#39;Toole</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-983</link>
		<dc:creator>Jared O&#39;Toole</dc:creator>
		<pubDate>Thu, 08 Oct 2009 04:27:21 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-983</guid>
		<description>I think people are willing to pay a very large premium for customer service. Much of customer service is about making things easier for the customer like Tony&#039;s return policy. As people&#039;s lives get more hectic and busier in this faced paced world I think the idea of something that is simple and makes your life easy/relaxing is of huge value. &lt;br&gt;&lt;br&gt;I always believe there are room for &quot;me-toos&quot;. If your company brings your own vision, style, and feel to customer service I think it can be just as successful.</description>
		<content:encoded><![CDATA[<p>I think people are willing to pay a very large premium for customer service. Much of customer service is about making things easier for the customer like Tony&#39;s return policy. As people&#39;s lives get more hectic and busier in this faced paced world I think the idea of something that is simple and makes your life easy/relaxing is of huge value. </p>
<p>I always believe there are room for &#8220;me-toos&#8221;. If your company brings your own vision, style, and feel to customer service I think it can be just as successful.</p>
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		<title>By: Jared O&#39;Toole</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-982</link>
		<dc:creator>Jared O&#39;Toole</dc:creator>
		<pubDate>Thu, 08 Oct 2009 04:22:08 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-982</guid>
		<description>I love the idea of thinking bigger. That is a very powerful statement realizing what overall industry your in rather then just seeing what you are doing specifically. I think that helps a company be more flexible. As Tony said railroads have disappeared yet transportation will never go away. Online show sales may change or fade but customer service won&#039;t. It&#039;s a really interesting take on things and even though its important to focus on your niche at least understand that bigger picture</description>
		<content:encoded><![CDATA[<p>I love the idea of thinking bigger. That is a very powerful statement realizing what overall industry your in rather then just seeing what you are doing specifically. I think that helps a company be more flexible. As Tony said railroads have disappeared yet transportation will never go away. Online show sales may change or fade but customer service won&#39;t. It&#39;s a really interesting take on things and even though its important to focus on your niche at least understand that bigger picture</p>
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		<title>By: Nick Nanton</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-981</link>
		<dc:creator>Nick Nanton</dc:creator>
		<pubDate>Wed, 07 Oct 2009 19:23:19 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-981</guid>
		<description>Glad you liked the article!  More to come!</description>
		<content:encoded><![CDATA[<p>Glad you liked the article!  More to come!</p>
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		<title>By: Itsy Bitsy Bra Bar</title>
		<link>http://under30ceo.com/not-your-ordinary-salesman-zappos-tony-hsieh/comment-page-1/#comment-980</link>
		<dc:creator>Itsy Bitsy Bra Bar</dc:creator>
		<pubDate>Wed, 07 Oct 2009 19:16:28 +0000</pubDate>
		<guid isPermaLink="false">http://under30ceo.com/?p=1967#comment-980</guid>
		<description>&lt;--I&#039;m a big fan!</description>
		<content:encoded><![CDATA[<p>&lt;&#8211;I&#39;m a big fan!</p>
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