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Tag: businessweek

10 Companies Who Exemplify Stellar Customer Service

10 Companies Who Exemplify Stellar Customer Service

| December 15, 2012 | 2 Comments

Results of Businessweek’s fourth annual survey of customer satisfaction reflect a growing trend by companies to recognize the empowerment of buyers. Customers have purchasing advantages that include access to information about competitive prices and features on popular products. Some industry analysts refer to the current trend as the ‘age of the customer’ to reflect the importance […]

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Gen Y “The Lost Generation”

Gen Y “The Lost Generation”

| October 27, 2009 | 93 Comments

BusinessWeek’s cover story “The Lost Generation” frames Gen Y as a pathetic generation surrendering to our circumstances. Yes, the economy is piss poor, but is it true that “young people can’t even grab on to the first rung of the career ladder?” Millennials are not helpless and are certainly not entitled. This may be exactly […]

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