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Tag: customer relationships

How to Turn the Customer from Hell into an All-Star

How to Turn the Customer from Hell into an All-Star

| July 11, 2014 | 1 Comment

“Why the hell isn’t this project done?!” “I’m going to initiate a chargeback on all the money we’ve paid you for the last year, since you can’t get this done.” Our customer was angry. He felt we weren’t doing our jobs. Except for one problem. Our customer was the reason his project wasn’t done. We […]

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Why Customer Interaction Is Valuable to Long Term Relationships

Why Customer Interaction Is Valuable to Long Term Relationships

| June 26, 2011 | 4 Comments

Although there are many types of long term relationships the ones you build with your customers are precious. Each customer is a messenger to your company’s policies. The roadside is paved with many different corporations who felt that good enough was what would do. This is the fastest and easiest way to work with the […]

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