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Tag: customer satisfaction

It All Comes Back To Happy Customers

It All Comes Back To Happy Customers

| November 2, 2013 | 9 Comments

Even though the subject of customer satisfaction has been touched many times, there’s never enough to be said as most of the businesses keep doing the same mistakes all over again. And they wonder why their company or business is lacking profits. Pleeease! Few years ago I created a homework helping website and I knew […]

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Why ‘Old-School’ Customer Service Will Never Be Replaced

Why ‘Old-School’ Customer Service Will Never Be Replaced

| May 20, 2013 | 2 Comments

Want to set yourself apart from your competition and keep your customers coming back? Answer the phone. You’ve heard the cliché that you must answer the door when opportunity knocks, yet despite often having great business concepts, many entrepreneurs fail to answer when opportunity calls. Yes, opportunity still uses the phone—and you should too. Old-school […]

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Do Customers Really Like You? There’s Only One Way to Find Out

Do Customers Really Like You? There’s Only One Way to Find Out

| May 6, 2013 | 2 Comments

Do you know how your business is doing? No, not how you think it’s doing, but how it’s really doing, according to everyone who does business with you every day? There could be a huge difference between the two, and if you’re not out there asking people what they think, you could be in a […]

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Protecting Profits Over Loyalty: A Warning From the Gaming Industry

Protecting Profits Over Loyalty: A Warning From the Gaming Industry

| April 13, 2013 | 0 Comments

With the gaming industry worth around $100 billion, game publishers have been understandably keen to protect their assets. The latest trend has been to use always-online Digital Rights Management (DRM), whereby the gamer must be connected to one of the game’s servers in order to play the game. Without this connection, you’re not playing. The […]

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