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Tag: Enterprise Feedback Management

10 Companies Who Exemplify Stellar Customer Service

10 Companies Who Exemplify Stellar Customer Service

| December 15, 2012 | 2 Comments

Results of Businessweek’s fourth annual survey of customer satisfaction reflect a growing trend by companies to recognize the empowerment of buyers. Customers have purchasing advantages that include access to information about competitive prices and features on popular products. Some industry analysts refer to the current trend as the ‘age of the customer’ to reflect the importance […]

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