Tag: zappos customer service
Not Your Ordinary Salesman: Zappos Tony Hsieh
Not Your Ordinary Shoe Salesman: How Corporate Culture Sells More Than a Billion Dollars of Shoes A Year By Nick Nanton Branding Consultant and Celebrity Lawyer Zappos CEO Tony Hsieh is focused on Zappos’ ultimate goal of being “a customer service company that just happens to sell shoes.” Although he focuses on customer service, he [...]
