In today’s fast-moving business environment, mid-market companies are under pressure to ensure that their workforces have the necessary skills to compete in the market. This has created labor shortages for these companies, which are in dire need of solutions to ensure they remain productive in the long run.
With the labor market being spread thin, existing employees are at risk of being overloaded and burned out, underscoring the need for an effective solution for training and employee support.
Avatar Buddy, a technology startup co-founded by Stephanie Sylvestre, believes that artificial intelligence (AI) can solve this problem for mid-market businesses by creating human-like digital experiences for everybody.
Through an array of digital avatars, the company provides technical guidance to its employees, as well as emotional support to maintain an engaged and positive workforce.
The AI technology developed by Avatar Buddy is trained on a small language model (SLM), unlike large language models (LLM) typically seen in generative AI programs. The organization states that using this approach means data is more secure and is protected from being used to train LLMs. In turn, this minimizes the potential for breaches of data that could cause leaks of uncompromisable information like trade secrets. Avatar Buddy emphasizes the trust and confidentiality of its users, deleting all conversations and striking them from its services each month.
Every digital buddy has an individual role and is customizable according to a client’s needs. It can even adopt their tone and unique persona. For example, the Chat Buddy is best utilized within customer support while the Coaching Buddy is great for building company culture and training employees or leadership staff. The Expert Avatar assists users in handling administrative tasks like business proposals and reports.
Avatar Buddy is quick to deploy any of its solutions, as fast as one working day. It highlights instances where the technology has been successfully implemented and this can be used to train personnel in various software like SAP and bring them up to speed. In the past, digital buddies have been used to train employees to build virtual reality (VR) applications through Godot.
Avatar Buddy is on a mission to help clients harness AI’s transformative capabilities to become more productive and improve consistently. As well as this, the organization seeks to facilitate technical training with emotional intelligence, working with in-house therapists to make sure digital buddies can come up with emotionally sensitive responses, and assist with both personal and professional development.
“We believe that AI can go beyond being a trend and bring about transformational improvements if used correctly and ethically,” says Stephanie Sylvestre, Avatar Buddy’s Co-founder and Chief Visionary Officer. “AI can be used to improve how businesses develop employee’s skills and capabilities, making them more competitive in the broader context of the market.”
Making training more effective and mentorship more accessible, Avatar Buddy utilizes AI to help both individuals and organizations achieve their goals. It helps them become fully prepared to handle the challenges they face in this fast-evolving landscape of emerging technology.
