Workplace relationships are the foundations of an organization’s culture and engagement. While more businesses are offering training for communication and interpersonal skills, not enough actually put these skills into practice or measure their results.
Quantum Connections recently rolled out Connecting At Work, a program for optimizing workplace relationships. It consists of six practical modules that help business leaders identify and address the root problems in their interpersonal relationships. This can directly improve employee retention and productivity.
Introducing Connecting At Work
Connecting At Work is a multi-module program that boosts employee engagement, productivity, and retention by improving workplace relationships. It directly addresses unsatisfactory relationships at their roots, such as by identifying the source of conflict and negativity. This helps businesses to function more effectively, avoid costly turnovers, and continuously improve communication.
Quantum Connections’ program also drives peak team performances by empowering connected relationships across all levels of an organization. This is especially vital to remote, hybrid, and distributed workforces, where employees can’t always meet face-to-face. The goal is maintaining comfortable communication channels between all departments to improve productivity, company culture, and information sharing.
Connecting At Work is based on three pillars:
1. Training: Continuing education is crucial for any professional to establish and maintain their skills. Connecting At Work puts specialized emphasis on employees’ communication, teamwork, leadership, and interpersonal skills.
2. Practice: It’s not enough to simply read and learn about good communication — employees must actually put what they learn into action. Connecting At Work‘s modules feature challenges, goals, and practice dialogue to form better communication habits.
3. Measurement: Tracking productivity, engagement, and error frequency can help leaders notice improvements or setbacks in their company culture. It can also help leaders determine long-term solutions that meet their teams’ unique needs.
Grounded in Neuro and Quantum Social Science
The Connecting At Work program is grounded in neuro and quantum social sciences. These interdisciplinary approaches help us better understand how we function as human beings, especially in relation to one another.
For example, how well can an individual work under stress or after interpersonal conflict? By integrating these sciences, the program equips employees and employers with the dialogue skills necessary for fostering connections, collaboration, and inclusion.
Connecting At Work also aims to help leaders better recognize employees’ feelings of psychological safety and connection. The program was built using extensive research conducted by Google, the U.S. Surgeon General, and the Society for Human Resource Management (SHRM). According to this data, employees who feel seen and heard are more likely to share ideas, look beyond differences, and learn from mistakes. This can increase engagement, productivity, and retention.
The Foundation of Connecting At Work
Quantum Connections was founded by Harville Hendrix, Ph. D., and Helen LaKelly Hunt, Ph. D. Connecting At Work itself is the culmination of over 40 years of clinical practice and expertise.
Dr. Hendrix and Dr. Hunt are renowned relationship experts and the authors of the best-selling book Getting the Love You Want. Their groundbreaking contributions to Imago Therapy transformed hundreds of thousands of relationships across 65 countries.
Quantum Connections CEO Dennis Holland is a recognized leader with a history of achievement in corporate start-ups and brand turnarounds. Holland explained how Connecting At Work can meet businesses’ data and productivity needs:
“Retaining engaged and productive employees has become a top priority for business leaders across the globe, regardless of organization size, industry, or region. In the U.S., for example, when Gallup cites a loss to American businesses of $1T annually due to voluntary employee turnover while attributing 52% of that cost to the disconnect between employees and their leaders, the challenge becomes startlingly apparent.
“It’s well understood that the breakdown of any system typically occurs at the point of data exchange. For human beings in the workplace, the exchange of data — or the way in which we talk to one another — is no different. This is why we’ve designed our Connecting At Work program to teach dialogue skills so that team members can talk to one another without criticism and listen without judgment to connect beyond difference — ultimately optimizing team performance.”
The Future of Workplace Relations
Today’s workplaces are rife with tension: from Return-to-Office mandates and generational differences to political conflicts, the significance of interpersonal connections in the workplace cannot be understated. Quantum Connections and Connecting At Work represents a thoughtful approach to nurturing these relationships, promising to refine the dynamics of communication, collaboration, and engagement within diverse organizational structures.
By weaving the principles of neuro and quantum social sciences into the fabric of its curriculum, the program underscores the profound impact of empathetic and effective communication on organizational health and employee satisfaction. As businesses continue to evolve, the implementation of such programs could be pivotal in shaping environments that thrive on mutual respect and shared growth.