The Social Security Administration (SSA) has introduced a new policy that could disrupt payments for millions of Americans. Beginning in 2025, all beneficiaries of Social Security retirement and Supplemental Security Income (SSI) must comply with a mandatory account transition or risk having their monthly payments halted. The SSA now requires all users to shift from the “My Social Security” platform to Login.gov, a centralized federal login system.
This move is part of a broader effort to enhance digital security and improve user experience. However, failure to complete this transition could result in suspended benefits, leaving many seniors and vulnerable individuals without the financial support they depend on. The new platform is designed to streamline access to government services while boosting cybersecurity protections.
Through Login.gov, users can manage essential tasks such as requesting Social Security cards, updating personal information, and downloading tax-related documents.
Login.gov transition mandate
The SSA emphasizes that this transition is not optional—beneficiaries who do not complete the process by the specified deadlines will face an automatic pause in their payments.
The shift marks a significant change for many older Americans who have long relied on the “My Social Security” portal to manage their benefits. The SSA urges prompt action to prevent any interruption in support. To ensure continued receipt of benefits, all Social Security and SSI recipients must create a Login.gov account, migrate their information from the My Social Security platform, and verify and update all personal data on the new system.
Missing this deadline may result in temporary or permanent loss of monthly payments, according to the SSA. The SSA has highlighted several key advantages of using Login.gov, including improved data security through advanced encryption, unified access to multiple federal services, and simplified processes for faster, easier management of Social Security-related tasks. Beneficiaries are strongly encouraged to complete the transition as soon as possible to avoid unnecessary disruptions.
The SSA’s move to modernize its digital infrastructure aims to enhance security and user experience, but it also presents challenges for those who may struggle with the new requirements.
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