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customer service

News

How AI is Transforming Call Centers and Customer Service in Unexpected Ways — And Why Operative Intelligence is Leading the Charge

December 9, 2024

What Is an External Customer?

Finding Customers

What Is an External Customer?

December 8, 2024

Enhancing Presentation

News

Figma unveils Figma Slides enhancing presentation design

June 28, 2024

Scaling and individualization can co-exist

Startup Advice

How to Scale a Business with Personality

April 29, 2022

Are Customer Experience Gaps Hiding in Your CSAT Scores?

Finding Customers

Are Customer Experience Gaps Hiding in Your CSAT Scores?

May 18, 2021

5 Tools to Help Enhance Your Customer Service Experience

Startup Advice

Customer Service: 5 Tools to Help Enhance Their Experience

May 13, 2021

5 Tips for Choosing Your Best Virtual Call Center Solution

Finding Customers

5 Tips for Choosing Your Best Virtual Call Center Solution

March 29, 2021

Pay Attention to Your Business Reviews

Blog

Why You Should Pay Attention to Your Business Reviews

March 2, 2021

Strategies eCommerce Stores Can Use to Reduce Fraud

Startup Advice

Strategies eCommerce Stores Can Use to Reduce Fraud

January 15, 2021

What’s Missing in Your Customer Service?

Startup Advice

What’s Missing in Your Customer Service?

December 21, 2020

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