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customer service

Entrepreneurship

Keeping the Customer from Hell out of Your Business, Automatically.

July 17, 2014

Entrepreneurship

How to Turn the Customer from Hell into an All-Star

July 11, 2014

Entrepreneurship

Using The Customer from Hell to Attract All-Star Customers

July 2, 2014

Entrepreneurship

When the Customer is Always Wrong

May 16, 2014

Career Advice• Entrepreneurship

How To Improve Your Phone Manner for Business Calls

March 16, 2014

Entrepreneur Interviews• Entrepreneurship

Listen To Your Customer! Interview with HARO Founder Peter Shankman

July 8, 2013

Entrepreneurship• Startup Advice

How to Handle Difficult Customers as a Business Owner

June 13, 2013

Startup Advice

Why ‘Old-School’ Customer Service Will Never Be Replaced

May 20, 2013

Startup Advice

5 Things Every Customer Wants from Your Business

May 14, 2013

Startup Advice

Put People First — Reflections from Kip Tindell, CEO, The Container Store

April 9, 2013

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